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November 12, 2024

IT Specialist (Direct Hire)IT Specialist position(s) are being filled through the Office of Personnel Management's delegated Direct Hire Authority, open to all U.S. citizens. Selections made under this bulletin will be processed as new TERM appointments to the civil service. Current civil service employees would, therefore, be given new appointments (TERM) to the civil service. Under the provisions of the Direct Hire Authority, Veterans Preference and the "Rule of Three" do not apply.Minimum Qualifications: Grade 12 To qualify at the GS-12 level, you must have at least 52 weeks of specialized experience at the GS-11 level, or equivalent, analyzing a variety of IT issues and policies related to systems design and analysis, hardware and software configuration, problem analysis and resolution, and network configurations OR experience in design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software. Experience must demonstrate technical expertise in evaluating system interrelationships, operating mode, system software and/or equivalent configurations appropriate for a given project and must include formulation of solutions and recommendations for management.Minimum Qualifications: Grade 13 To qualify at the GS-13 level, you must have at least 52 weeks of specialized experience at the GS-12 level, or equivalent, applying analytical processes to and advising management officials on a variety of IT issues and policies, including the planning, design, and implementation of new and improved information systems to meet the business requirements of customer organizations. Experience must demonstrate technical expertise in evaluating system interrelationships, operating mode, system software and/or equivalent configurations appropriate for a given project and must include formulation of solutions and recommendations for management.Minimum Qualifications: Grade 14 To qualify at the GS-14 level, you must have at least 52 weeks of specialized experience at the GS-13 level, or equivalent, applying analytical processes to and advising management officials on a variety of IT issues and policies, including the planning, design, and implementation of new and improved information systems to meet the business requirements of customer organizations, as well as leading technical projects or managing workloads for multiple employees.Minimum Qualifications: Grade 15 To qualify at the GS-15 level, you must have at least 52 weeks of specialized experience at the GS-14 level, or equivalent, evaluating and making recommendations to senior management or executives on a variety of IT issues and policies related to IT enterprise initiative planning, design, implementation and maintenance of new and improved information systems; and leading, managing, or directing a team or organization responsible for developing, improving, and implementing IT products or solutions. Please apply directly on USAJobs: USAJOBS - Job Announcement

November 07, 2024

Position: Aquarium Curator (Full Time-Permanent position) Location: Macaulay Salmon Hatchery in Juneau, AlaskaStarting Salary: $47,000 per year DOE plus benefitsStart Date: January 6, 2025Douglas Island Pink & Chum Inc. (DIPAC) is a private non-profit organization which manages two salmon hatcheries in the Juneau area to produce salmon for the common property fisheries of northern southeast Alaska. DIPAC also manages the Ladd Macaulay Visitor Center (VC). DIPAC’s mission is to sustain and enhance valuable salmon resources of the State of Alaska for the economic, social, and cultural benefit of all citizens, and to promote public understanding of Alaska's salmon resources and salmon fisheries through research, education, and tourism.General Description: The Ladd Macaulay VC welcomes over 70,000 visitors a year through tourism, education, and events. The VC houses aquariums representing over 100 species of marine fishes and invertebrates in one large 5,000-gallon tank, a few 40-100 gallon tanks, and two 700-gallon recirculating touch tank aquariums (seasonal). The aquarium system is semi-closed or closed depending on the saltwater composition of Gastineau Channel certain times of year. This is a full-time permanent position working under the Tourism & Education Manger. The Aquarium Curator is responsible for the internal, external and behind the scenes care of all saltwater aquariums, saltwater life support systems, and saltwater animals housed at the Ladd Macaulay Visitor Center.Duties will include, but are not limited to, the following:  Maintaining aquariums, pumps, aquarium rooms, pump house, and life support systemsKeeping up on cleanliness of various aquariums, pump rooms and filter rooms  Weekly or bi-weekly diving in a 5,000-gallon cylindrical aquarium for cleaning/maintenance purposes Collecting, identifying, and caring for diverse assortment of local specimens  Managing the volunteer collector programAdministering reports and permits associated with DIPAC aquariums  Working with the Tourism & Education Manager to set a budget for aquarium needsAssisting with Visitor Center tourism, education, and events as neededCoordinate and conduct off season tours and educational outreaches as requestedAssist with long term facility planning upgrades as well as updating plumbing components of aquariums when necessaryMust be willing to take emergency calls when off dutyOther duties as assignedQualifications:The Aquarium Curator must have a basic understanding of salt water life support system functions and maintenance needs as well as an understanding of field collection methodology. The applicant needs to have a working knowledge of salmon, fisheries, marine biology as well as basic boat trailering and operation experience. The ideal candidate will also have basic construction understanding including plumbing, mechanical, welding and carpentry experience, as well as an understanding of basic computer programs.Graduation from a four year accredited college or university with a degree in Marine Biology, Fisheries or equivalent job experience; AND/OR two years’ experience in animal husbandry, aquaculture, or related field experience; AND/OR two years’ experience with animal life support systemsApplicant must have the interpersonal skills necessary in dealing with a wide range of individuals in a variety of circumstancesMust be able to obtain an Alaska driver’s license. A job offer for this position is contingent upon a clean motor vehicle record for DIPAC's drivers insurance approvalMust be open water, dry suit diving certified and have two or more years’ experience diving in cold waterAbility to pass a background check is mandatoryThe above requirements may be waived if the candidate for this position is otherwise qualified.Salary and Benefits:Salary DOE. Benefits include, dental, vision, life insurance, 401(k) retirement plan, paid annual, sick and holiday leave. All interested applicants may turn in their completed application, current resume, cover letter and two letters of recommendation either in person at 2697 Channel Drive, Juneau, AK 99801 or via e-mail to emily_pearce@dipac.net. The application can be found on DIPACs website at www.dipac.net/employment. 

November 07, 2024

Our Team as a Customer Service Representative!Are you a customer service enthusiast with an eye for detail? Do you thrive in a dynamic and fast-paced environment? As a Customer Service Representative at Alaska Auto Rental, you'll be the heartbeat of our team, ensuring exceptional experiences for our valued customers. Position: Customer Service Representative Location: ����vlog����, AlaskaPay Rate: $20-$25/hour DOESchedule flexibility - Night & weekend availability is required for this position. Part-time and full-time scheduling is available. Why Join Us?Competitive CompensationPaid Time Off: Enjoy the flexibility of taking paid time off for a healthy work-life balance.Health Benefits: Take advantage of health benefits to support your well-being.401K Program: Plan for your future with our 401K program.Exceptional Workplace Culture: At Alaska Auto Rental, we take pride in fostering an exceptional workplace culture. We believe in collaboration, positivity, and creating an environment where every team member feels valued. Join a team that encourages growth, and makes coming to work each day an enjoyable experience.Professional & Leadership Training: Enhance your skills and advance your career with our comprehensive training programs.Internal Advancement OpportunitiesCharitable Donations Matching Program: Be part of our commitment to giving back to the community.Employee Discounts on Products and Services Responsibilities:The Customer Service Representative performs a variety of administrative and clerical tasks. Duties include providing quality communication to customers over the phone or in person, and completing daily and office tasks as follows:Make eye contact and greet all customers; identify and attend to customers by name, and thank each customer at the conclusion of their transaction.Assist customers based on each customer's needs, requests, and questions.Ensure a pleasant, smooth, and efficient rental process for each customer.Offer customers assistance with directions, maps, local area information, and vehicle operation.Answer telephones in a friendly, helpful, and prompt manner; direct phone calls to appropriate personnel or take messages.Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.Prepare quotes, reservations, and rental contracts in the rental software with all required information.Thoroughly inspect vehicles to document any damages before and after rentals.Work as a team with other employees to achieve assigned tasks and business goals.Communicate immediate fleet needs and/or vehicle issues to the supervisor. Maintain a clean, stocked, and organized rental office area.Follow key-handling procedures to ensure vehicle keys are stored properly.Take and send vehicle photos with a smartphone.Complete daily opening and close routines.Process office paperwork as instructed.Transport customers and vehicles as instructed, operating vehicles safely and legally.Assist in facility maintenance, organization, and cleaning.Assist in training new employees.Other duties as assigned Desired Qualifications:Must have at least 3 years driving experience, a current driver’s license, and driving record acceptable to our insurance carrier.Must have a high school diploma or equivalent.Must be able to work varying shifts and schedules, including weekends.Must greet and assist all customers in a friendly and personable manner.Must handle difficult requests calmly and professionally. Must be computer literate (vehicle rental software training will be provided).Must be punctual.Must consistently display a positive attitude.Must possess excellent verbal and written communication skills.Must possess good problem solving skills.Must possess good basic math skills.Must be detail oriented and possess strong organizational skills.Must be teachable by being a good listener and willing to continually learn new skills.Must be able to follow a list of instructions and complete them in order.Must be a team player, willing to solve differences cooperatively with other team members.Professional customer service experience, preferably in the rental car industry, is a plus but not required.Must own a smartphone.Must not use tobacco or marijuana products during working hours, on company owned property, or during company sponsored events.Must be able to lift 50 lbs occasionally.Must perform the physical demands of the position, including walking, crouching, bending, and standing for extended periods. If you're ready for an exciting opportunity in a dynamic environment, apply now to become a valued member of our team! Drive your career forward with Alaska Auto Rental!